[blueminnesota]

So if they don't get it out of the toilet, where are they getting it from?

[Feiny]

My guess is that the ice machine never gets cleaned....and the grubby little hands that work at these places are all over the ice.....

[El Gato]

So if they don't get it out of the toilet, where are they getting it from?

The ice machine, which they don't clean often enough. The customers don't see the ice machine, they do see the toilet. Guess which one gets the management attention?