As a contractor and a hater of Home Depot you will probably enjoy this story. I hired a guy to build an enclosed porch for me. He wanted me to buy the windows from some place (prehaps a friend or relative) that would have cost me four times as much per window, and only came in double hung style. The rest of my house had the sliding type and I wanted the porch to match the rest of the house. Further, I knew the porch would get very very cold in the winter and very humid in the summer. I wanted the windows to hold up in all temperatures. I explained all this and the contractor just threw up his hands offering no alternatives. I insisted. I had to get the windows myself (yes from Home Depot) and they've worked great ever since. Further, they match the house. This didn't keep the contractor from whining about the windows the entire time he worked on the job. Poor baby. I don't know what his motive was but that guy hated Home Depot too which is fine but he offered me no alternatives to doing what he said "had to be done" at four times the cost which clearly didn't have to be done. A little less insistence that best is best for everyone and a little more customer service can go just as far if not farther than so-called "expert" contracting knowledge.
"A little less insistence that best is best for everyone and a little more customer service can go just as far if not farther than so-called "expert" contracting knowledge."
He doesn't sound like an expert, what is the name of the business and I'll see what his credentials are.