There's a reason why business make decisions to go with a manufacturer - lowest overall cost.
There's a difference between reliability and quality. My Taurus has been much more reliable than my Camry. My Camry "feels" like a higher quality car. Anecdotal, sure. But true industry-wide reliability data shows little difference.
Have you driven a Fusion? A few years ago, Ford boosted investment in interiors (Lincoln TRIPLED)... the Fusion is the first of the vehicles to truly benefit. You can tell. There's the quality boost.
I know why the company went with Ford (for your reason). They did have a vehicles in the repair shop at any given time but I'm sure accounting had factored that in. It was just annoying for those of us who had to wonder if the thing would start etc. when we needed it.
I'm actually not too much of brand loyal person, but with cars, I've just had too many bad experiences with Ford to even consider them, for now.
Oh, also, the company has been buying Toyota lately.