[BluH2o]

RBS (Royal Bank of Scotland) has been on a acquisition spree for some time now. One of their acquisitions, a bank where I've had my Mastercard account for fifteen years.
The card was not heavily used and the monthly balance almost always paid off ... my Mastercard was used mostly as a backup to my AMEX card ... not everyone takes AMEX.
Anyway, this past October I noticed a late charge (about $45.00) on my statement. I called to find out why the late charge. I was told it was 2 days overdue, the payment goes to an business address some 800 miles miles from where I live. Long story short, I was speaking to a rude female who acted like I was a deadbeat ... my credit score is top ranked. She would not drop the charge so I asked her what does it cost to bring a new customer onboard? Surely more than the amount of the outrageous late fee ... because, as we speak, I'm cutting up your Mastercard ... and after 15 years our business relationship is over.

[Fido969]

She would not drop the charge so I asked her what does it cost to bring a new customer onboard? Surely more than the amount of the outrageous late fee ... because, as we speak, I'm cutting up your Mastercard ... and after 15 years our business relationship is over.

Yeah, but they were glad to see you go.

You know what credit card companies call their customers who pay their balance in full in time?

Answer: Deadbeats.