First of all, I'm not lecturing anyone. I'm stating facts.
If service didn't count, as I say it does, I wouldn't do any local business. Because I don't put all of my banking business in one place in no way negates what I said. It's not all or nothing.
I'm not the only vendor that many of my clients deal with, but my piece of their pie is bigger because I go the extra-and they tell me that is the case. .
I shop at Wally World, but I also do considerable shopping at the local hardware store, where I might add, I pay higher prices in exchange for (primarily) superior service.
Instead of devoting your efforts to belittling me, why don't you demonstrate how customer service counts for nothing, as you seem to be trying so hard to say.
Customer service counts, no where did I say it didn't.
If pointing out that your words and your actions are not in sync with each other, well, if the shoe fits..........