It's worked so far.
As for parents letting their kids run amok, we are trying to install a LOT more discipline in our kids than they apparently believe in. Yes, I know this child had ear problems, but the parents should have planned for that and given the child something to help her deal with it.
Expecting the airlines to just rework their entire schedule is just ridiculous. Filing a lawsuit after the airlines had already tried to make a "peace offering" when they didn't really need to is just idiotic. Yet more reason to have a "loser pays" system for civil cases.
"Yet more reason to have a "loser pays" system for civil cases."
Oh I how I wish we would implement this and concentrate on real issues!
Well... we sort of have one now. Only problem is, the wrong people keep losing these frivolous lawsuits.