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Least Friendly Corporate Websites?
may 13 | Self

Posted on 05/13/2007 1:13:13 AM PDT by PizzaDriver

Of the Corporate Websites that We have visited "with a question", which has been the Rudest, most demanding, or has had the most Questions TO BE ANSWERED, before we get to ask our question?


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I nominate WWW.colgate.com! Their "Contact Us" link yields a nightmare. It demands too much information in THEIR FORMAT,{their Format asks for "street number" when what they want is my "house number"}, before I can ask my Question. They want my Exact Birthdate, using 3 Fields, before I can answer THEIR next question.

It is far easier to e-mail the Colgate Board of Directors, than to ask a question of Colgate's online Customer Support staff. A single mouse click opens a Blank E-mail to the Board.

1 posted on 05/13/2007 1:13:16 AM PDT by PizzaDriver
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To: PizzaDriver

Most corporate web sites are more interested in gathering marketing data than in customer support.


2 posted on 05/13/2007 2:39:48 AM PDT by jimtorr
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To: PizzaDriver
Glock. Great gun, lousy website.
3 posted on 05/13/2007 3:35:25 AM PDT by BigCinBigD (You "abort" bad missile launches and carrier landings. Not babies.)
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To: PizzaDriver

piece of cake, the new york slimes editorial page.


4 posted on 05/13/2007 3:55:03 AM PDT by JohnLongIsland
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To: JohnLongIsland; Letaka

Completely off topic, and in person, but I went to the local library to renew my card. They asked if I was enrolled in Macon State. I answered before I thought about it, just out of surprise. Then “Are you registered to vote?” I had recovered enough by then to tell them, to her displeasure and the apparent shock of the sheep standing around me, that I respectfully declined to answer questions that had nothing to do with a library card and were not the library’s business.
I know i irritate that one library attendant. She’s one of those “but it’s the ruuuuuule” whiners. We’ve gone round and round before about an inane rule that some other bureaucrat made up in a thoughtless moment that was a detriment to the use of the library. (incidentally they changed that particular rule by the next week too)


5 posted on 05/13/2007 7:40:05 AM PDT by Shimmer128 (Breve deep. It calms the mind.)
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To: jimtorr
Colgate’s Webfolks seem interested in Blocking input.

the Glock Page is poor, it expects us to Phone!

the Colgate Page is maddening, their “contact” tab starts a maze of irrelevant and poorly worded Question. These are “Mandatory” Queries!

6 posted on 05/13/2007 7:27:39 PM PDT by PizzaDriver (an heinleinian/libertarian)
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