I don’t know if this is the same thing, but last week, after getting my moms meds refilled under her state employee plan (Medco) for the last eight years, she was all of a sudden rejected and I was told she would have to go through her “primary provider”. I told the pharmacist that she had only one provider - Medco. Upon calling Medco, I found out that she had been flipped over to Medicare, Part D without her, or my consent! Medco said the change was on Medicare’s part, not theirs, and that they were no longer listed as the primary provder. We are in the process of trying to get the entire thing straightened out. What a mess. I wonder if the Part D is through Advantra. I’m calling Medicare!