For 15 years I regularly broke a $20 Craftsman tool at least two to three times a year in the course of my job and took them all back for the lifetime guaranteed replacement.
I figure my $20 (actually it was $60 because I lost it twice and bought new ones) purchase cost them over $600-$700.
“For 15 years I regularly broke a $20 Craftsman tool at least two to three times a year in the course of my job and took them all back for the lifetime guaranteed replacement.”
When I had a speed shop in the 50s we used Craftsman 12 point sockets on impact wrenches for speed and SnapOn for everything else.
Once a month we took back the worn sockets for replacements with never a question.