Many of us have decided to buy stuff elsewhere.
Last time I was in a Sears was about 2 years ago. Heard they were having a clearance on a certain widget (an appliance). I knew who made that widget for Sears and it is the best brand out there. (Same brand also makes cheapos and Sears sells the cheapos too.)
Bought $800.00 worth at around $20 a pop. Cleaned them out. Lowest I got on eBay for them was $70.00.
The last time I was in a Sears before that? Hmmm... Oh, I know. I went in about 6 years ago to buy a wrench to replace one I borrowed and lost.
I have worked with plenty of their appliances. Depends who makes them as to whether they are any good or not. But always a crap shoot unless you know who made the item.