I really wanted to say, "Ma'am, I'm sorry the English language offends you, but I see no reason to change a thousand years of the King's English to placate your sensibilities." Because we were trying to sell our proposal, I instead said "I'm sorry. I'll be more clear. 'He or she'."
Man, that gagged me.
If you'd followed the anthropomorphic he with a reference to the King's English, you'd probably still be doing hard time.