Of course, the sound you will hear is of AT&T stock falling, on the simple premise that when a company is more interested in appeasing other companies than its customers, massive losses are inevitable.
Funny, as I cruised past this comment I had a flash thought to renew my 7-11 no-contract cellphone. Then I realised that nothing I say(or any of my family says) would make an agent get a stiffy. AT&T is not my favorite outfit.