Having experience in the customer service area, I can well imagine what type of people these whiners are. Quite frankly, I’m surprised it’s only 1000 - I’m sure there are many thousands more who deserve the boot as well, but I think Sprint decided to make an example out of these idiots in hopes that the rest will sit up and take notice.
I take notice...I would never use Sprint after reading this.
I’m in CS, too. The only reason why I think Sprint or any other company would drop a customer is if that customer was costing them more money than they were making off of them.
That being said, I’ll never use Sprint again. I absolutely hated their support system and their policies. So, I would bet these folks who got the boot will be happier with another service anyway.