Trouble at the coaster factory...
Oddly, I was just retelling my 1-hour-on-the-phone-trying-to-cancel-AOL story over lunch.
It was years ago. I signed up in a week moment. Honest.
There could very well be people still on AOL who tried to cancel 10 years ago! LOL!
There's the best part of the whole article. They can't die fast enough for me.
Trouble at the coaster factory...
2 Years ago - when I fired AO-Hell - I filed an AG complaint here in Texas. I raised numerous complaints.
They never responded.
I should look into whether or not I’m entitled to some of this settlement.
Scum. AOL is pure scum.
Many of the cell phone companies have learned this AOL tactic and are continuing this practice as I write.
There needs to be be MAJOR punishment for companies that do this.
Yeah, that $3 million is really going to hurt Time-Warner.
It is just as well, since AOL's "Support" used to tell people to reinstall their operating system all the time.
It has been 20 years or so for me, and I have never forgotten the filthy feeling of dealing with them.
AOL ended March with 12 million U.S. subscribers, down from 21 million less than two years ago.
Thank heavens, only 12 Million left to send us those
< AOL MODE>
MODEM TAX!! SEND THIS TO EVERYONE YOU KNOW!!!
< /AOL MODE>
Actually, if I count their larval stage, Q-Link for the C=64, I had quite a bit of exposure to them.
One despicable thing I remember is, on a dialup, paying per minute, they would download endless ads about their features, before you could get your mail.
I think they are truly one of the most crapulous outfits that ever existed. I hope their stockholders and management die of syphillis.
Back in the 3.5” floppy days, AOL kept me supplied. I’d just reformat their disk and use it for other things.
Then they went to CDs, which made cute coasters.
Years ago I tried to cancel my AOL account - I figured the best way was to write a letter and mail it - What I received back 2 months later was a card stating that I did not provide my secret question answer in the letter I sent -The account was still active. I had no idea what the secret question was so I couldn’t provide the answer.
I continued on with my letter campaign to AOL for several months but there was no cancelling the account with a letter unless you knew the answer to your secret question.
Finally, my credit card expired and I figured to just not tell them about it and they eventually turned it over to a collection agency for non-payment of services rendered. I cried to the collection agency and they said they knew it was unfair - but best to pay it or have damaged credit. Soon as I paid it the account was active again!
After 8 or 9 months of this crap - I called to cancel and they offered me the same service for 9.99 a month. I raised hell with the guy, told him to shove it.
I’ll never forget trying to cancel AOL for my parents.
I told them, we’d like to cancel the account. The rep said no. I said, excuse me, we want to cancel. He said no, I’m not going to cancel. I said you have to, he no I don’t. Then back into why are you cancelling schtick.
I really hate AOL. The fact they keep finding people dumb enough to sign up just reminds me people are also dumb enough to vote democrat. There’s lots of idiots out there, folks.
AOL has been doing this for years.
I tried to cancel my AOL account back in 1996, and they kept on billing my credit card, no matter how many times I called. I cancelled the credit card, and AOL had it re-activated, and continued to bill that card.
It took about a year to get them to finally stop. I never did get the money back. I will never do business with AOL or Time/Warner again.
I still remember the extremely difficult time I had cancelling my AOL account. The person I spoke to insisted that he couldn’t cancel without me giving him a reason. I told him it was my money and I didn’t need to give him a reason. He kept insisting obviously trying to tire me out and make me give up on cancelling. Finally I told him the conversation I was having with him was the reason I was cancelling, that I was making a note of the date and time I called, that I was calling my credit card provider telling them not to honor any more charges from AOL, and telling him that any further attempt to charge me for their service after I had cancelled would be referred to the Office of the State Attorney General.
What a completly crap company that a customer would have to go through all that nonsense. After all, who do they think they are, a cell phone company!!