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direct result of the airlines horrible on-time record, especially in the summertime

My wife travels a lot on business. Missed connections, delayed or cancelled flights adds up to many hours sitting around in air ports. 22 hours from Burbank to Chicago is one example, when she finaly got to Chicago her flight to our area had been cancelled, it was either get a motel, stay in the air port or rent a car for the extra 200 miles home. She rented the car.

That was not an uncommon occurence either.

She flies either American or United because that's the ones her company has contracts with.

I had my first, "you're out of luck" experience flying this summer. It was July 3rd, and we were delayed leaving Gulfport MS, flying into Memphis. I missed my connection by about 5 mins. There were about 12 of us who missed the connection to Boston, including a lady in a wheelchair, for whom the arrival gate had called the departure gate in order to hold the plane, but they didn't do it.

So I was stuck in Memphis and not looking forward to sleeping in a chair, when I remembered that one of my brothers and his wife had recently moved to Southhaven MS! I called them, and fortunately, they had decided not to go anywhere that week, even though my brother was on vacation. They picked me up and I was able to spend a lovely evening visiting with them, had a nice shower and a comfortable bed, and my brother drove me back to the airport the following morning.