Funny you should mention the DMV: I went to my local DMV the other day to renew my “permission to use a motor vehicle on public roads” slip.
I waited 6 minutes in the lineup to get a number for the service cue, then walked out.
I haven’t gone to the DMV too much in recent years, but in California they now do “stand in line” things by appointment. The last 2 times I’ve had to go, I was on time and I was in and out in about ten minutes! Both times in Los Angeles. Frankly, I wondered whether I had entered an alternate universe, LOL.