I handle some complaints (I’m a police officer) from people who have been victimized by scams such as this and others. The best thing to do is get a phone number, or any other information they are willing to give, from these people and tell them you will call them back.
I actually had a person who was a potential victim bring me in a phone number from a guy claiming to be an FBI agent trying to scam him out of money. I called the guy back and had loads of fun. Then called the FBI and gave them the information I had.
A good website to look over is www.419eater.com It is a site where people turn the tables on the e-mail scammers. Loads of laughs.
I’m just glad the 84 y/o grannie still had her buttons and was able to report this nonsense. Deployment is difficult enough for families and ripping out their hearts and pocketbooks is the lowest of the low.