I caught hell trying to go to classes at Ga Tech in the late 70's -- sat outside in the weather for at least two classes and looked through an open window. Then, after graduation, I worked for a HUGE corporation for three years in an office without an accessible restroom. I had to cross the street to the local neighborhood bar to use the restroom. Those that have never experienced lack of access/restrooms/travel will never understand.
You can believe what ever you want. Court papers do not lie about this cases. Reporters lie all the time.
The fact is these scam artists go in with a minor issue and force the issue. She did not win the cases if the business was forced to settle as a business decision.
Businesses do not want to disclose their business income. It is cheeper to pay her 1000 expert fee and the X dollars to the lawyer to just go away.
It is amazing how many of these complaints settle with little or nothing changing in the business.
The ADA should change to prevent litigation mills. Legitimate issues should be noticed in advance. If a new building has been approved and given its completion papers then that should stand as presumption of compliance.
The joke of the ADA now has guild before innocence.
BTW FYI: it is easy enough to look up these womans court documents to confirm everything. Remember, reporters lie.