[PapaBear3625]

The public they serve may be as rude, as obnoxious and as demeaning as they want, they can demand anything and throw tantrums. They can, and some do. What response can these people offer? Simply put, their options are limited - but making the rude one's wait is about it. My wife worked for our state DPSS - it was far from the panacea you describe.

I hope you are never allowed anywhere near a job that involves dealing with emergencies and life-or-death situations.

[ArmstedFragg]

I worked as an ambulance dispatcher for a while. I had one ‘frequent flyer’ who’d call almost every night and spend fifteen minutes alternating back and forth between screaming that she was in severe pain and dying, and detailing the erotic acts she wanted to perform for me because I was “the only one who cared”. I offered to send her an ambulance every time... never did, though.

On my first call from “Mrs. Smith” when I was a rookie, I contacted her doctor about her “near-death condition”. He proceeded to chew me out for about half an hour. Never made that mistake again.

[Hodar]

I hope you are never allowed anywhere near a job that involves dealing with emergencies and life-or-death situations.

Does profanity help, in any way? Does it convey anything at all that expresses urgency, severity, or a special need? What is the purpose of profanity?

When was the last time you over-heard an ER doctor using profanity on the job? A fireman? A soldier? You can listen to our soldiers communicating to HQ, while under fire, and not listen to profanity.

There is simply no reason for it.