It got delivered and then was stolen somewhere in the bowels of that enterprize.
We got nothing back inasmuch as we were the post office (which is a self-insurer).
Even with the finest tracking system and the best insurance stuff gets broken and lost in transit. Sometimes it even gets stolen. However, the mob has no respect for anyone ~ but they do stay away from USPS in New York Metro. I think that's because the US Postal Inspection Service carries guns!
I wonder when was the last time the USPS used guns when delivering mail/packages ....