I guess I’m of the mind that if I do my due diligence, as this family obvously has; future bills go into the shredder unopened. If I get a call, the response is simple “Do NOT call me again - I am not Emily, and I am not responsible for her bills”.
Unfortunately, the poor minumum wage schmuck on the other end of the call is simply following a script he’s been given. Call accounts that are delinquent and get money. Not a fun job under the best of circumstances.
Hopefully, this article sets a fire under the back-sides of the people who have obviously failed (miserably) to do the most basic of jobs.
My father kep getting Jury Summons up to 10 years after he died, and it took the county supervisor’s office to get him off the rolls.