Instead of just kicking them while their down, I’m going to try to offer some useful solutions.
I think that if they were really serious about changing their tune they should let the public express their opinions on what they want to see. Of course I don’t think they will but they got to know what they have isn’t working.
I believe they can find a niche if they bring back the debates that made their commentary so engaging in the first place. What would also help is if they form an internal ‘bias commission’ who would publicly respond to viewer feedback and that would review their reports for bias (in fact something like that would help every major news agency).
CNN’s main problem is trust, I don’t trust what they say and neither do most people. The MSM is constantly harrying the government for not being transparent, well the people expect their media to be also.
They lost the respect of the viewers because they don't show any respect when it comes to reporting both sides.