With close to 10% unemployment, I get a real kick out of people who try to act as if all the manufacturing jobs we shipped off-shore, wouldn’t be helpful here at home right now.
Imagine, having to actually pay a U.S. Citizen to pick up a phone and handle customer service calls. Aren’t we proud that we have people out of work, so people in India and China can have a job?
Welfare, unemployment payments, and service sector jobs. What a rosy future...
Obviously, the baby boomers did a major number on our economy - can we reverse the damage they caused over the last 45-50 years.
I’ve noticed that the trend to outsource human contacts to India may be turning around. Companies I’ve worked with that did that in the past brought the Customer Service jobs back to the US. Reason? The language barrier is driving customers away. It’s not racist or jingoistic, it’s that the Indian accent is very, very difficult for most Americans to understand. I’ve had to resort to abandoning the telephone for written communication to fix my issue.
Of all he countries in the world, India is probably the worst place to outsource this kind of work.