Right, because they insulted EVERY soldier in the US Army.
Screw that.
One soldier had a problem with overweight baggage and his family is trying to make a federal case of it.
This only hurts our soldiers, as people begin to resent those they perceive as “whiners”. Soldiers are better than this petty shit and the family should know better.
No, American Airlines needs to reprimand that employee for putting the soldier in that position. American Airlines was wrong.