[glorgau]

"not related to hackers or fraud."

Then it must be incompetence. I'm relieved.

[Bronzy]

I have two Chase credit cards as a result of Chase buying Bank One. However, since I do not have a Chase banking account, I am unable to pay on-line or by phone. A phone payment costs an extra $10.00.

[justa-hairyape]

Weird. Someone else posted that BofA is also down. The dollar fell off a cliff today (US Dollar Index). Gold and Silver also shot up like the second stage of a rocket.

[PROCON]

I tried to get my banking info over the phone today and couldn’t, Chase has usually been reliable.

[Leo Farnsworth]

Just because their website is down, I’ll bet you still have to pay late charges...

[SC Swamp Fox]

I wonder, is it just their website that is down or are all their internet based services affected? Bill pay, Direct Deposits, ATM/Debit card services.

The article makes it sound like just the website access is down.

[Gene Eric]

>> Article: “ Kelly said about 6:00pm ET. “But we are talking hours not days.”

Won’t be long before a full day passes.

FWIW, the branches are also feeling the outage but can still provide the services not available online.

[Bean Counter]

Q. How can you tell if a Chase representative is lying?

A. their lips move.

Chase cannot be trusted under any conditions. If you can, I strongly recommend you transfer your business to a local bank and never look back.

[RachelFaith]

Just a coincidence. WellsFargo is fine, no issues. As is CitiCorp. Just a BOA and Chase issue and it seems BOA is fine right now.

[rotstan]

Broadview networks has had a regional outage from Boston to DC all day today. It took down my company’s access to the internet, along with all of their customers. My guess is that this is related to that #fail.

[Churchillspirit]

Perhaps a satellite got knocked out of orbit.

[jazminerose]

It’s been more than a little inconvenient.

[Plumres]

I could be the offshore support. American Corporations that have offshored their software development are building their systems and reputations on shifting sands.

[jazminerose]

WSJ is reporting it’s a software glitch:

http://online.wsj.com/article/SB10001424052748704285104575492353620968926.html

[Ticonderoga34]

I did my weekly grocery shopping today with my Chase ATM card. No problems.

[Beowulf9]

On Mainstreet U..S.A...everything is shutting down as businesses and restaurants that go way back have gone out of business...

But one thing that’s being built and sticks out like a sore thumb is lots of Chase bank branches.....

Your “stimulus” dollars at work!!!!

borrow at zero percent from the Fed and loan to Geithner and Obama at 4%.......

[23 Everest]

This is BS. I have two, count em, two accounts that I’ve been experimenting using this electronic banking. Been going on 6 months, I was about to sign on for more, but not now.

Big brother is all over & incompetent. I’m going more cash and barter system. Can’t trace me.

[Buddy B]

Bump and bookmarked .....

[Immerito]

Here’s what their website says about the outage now:

https://www.chase.com/index.jsp?pg_name=ccpmapp/shared/marketing/page/outage

We are sorry for the difficulties that recently affected Chase.com, and we apologize for not communicating better with you during this issue. Giving you 24-hour access to your banking is of the utmost importance to us. This was not the level of service we know you expect, and we will work hard to serve you better in the future and to communicate with you better if a situation like this should arise again.

Online Bill Payments scheduled for September 13, 14 or 15 were processed by Wednesday night, September 15. It is not necessary to reschedule these payments. If you scheduled a payment during those dates, but do not see it reflected in your payment activity by September 16, please contact us.

We will refund any late fees that you may have incurred as a result of our delay in processing your payment.

Thank you for your patience and for the opportunity to work harder to serve you in the future.