You must be talking about the local Government Motors dealer in my town.
They have a very bad reputation for doing those things.
You are right about that — at least in the old days. However, our local dealers are now posting oil change, etc. prices, and they match the prices of the Jiffy Lubes around here.
I drive a Cadillac and have found, however, that I can order Cadillac parts from the Chevrolet dealer at a serious discount over Cadillac. I understand that the hourly rate for labor is less that Cadillac too. It pays to shop around.
I am in the process of replacing a front bumper. I’m having front parking sensors installed too because it is the 2nd front bumper that my husband has cracked pulling into a snowbank in the winter!
Purchase of a new bumper has been interesting. The bumper shell is $400+ from Cadillac. It’s $300 from Chevrolet, and we ordered it there. Because we found an auto-restoration and paint shop that will install the sensors in the blank bumper and match the paint we paid him a visit for paint samples, etc. and to discuss the work.
“Where are you getting your bumper? Shall I order it?”
“No,” says my husband, “I’m ordering it. I got a really good price.”
“I can get you any bumper you want for $175.”
Needless to say, we’ve canceled the bumper order at the Chevy dealer and we’re allowing the restoration/paint/sensor guy to supply the bumper. And he’s going to spray the back bumper too when he does the front. I already have sensors on the back. He does simply beautiful work.
Toni Tennille used to sing a song about “You gotta shop around”. She was talking about a man, but the same advice is good on cars and car repairs.