This guy needs to fly Southwest more. They don’t promise much service, but they do deliver what is promised quite effectively.
I agree. I flew cross country recently on Southwest. Aside from no assigned seating, the process and the flights were quite nice. Here is some of the banter from the head FA on a flight from Providence to Las Vegas;
"Welcome aboard Southwest Airlines flight #5 to Las Vegas. This is a no smoking, no whining, no complaining, no misbehaving flight. Please refrain from punching or kicking the other passengers or your Flight Attendants..."
"Please take note that there is no smoking anywhere on this aircraft. Not even in the lavatories which are located at the front and rear of the aircraft. Federal Law provides severe penalties for disabling any smoke detector in the lavatories. If you MUST smoke, please do us the courtesy of stepping out onto the wing. There you can smoke to your heart's content and you will be treated to today's in-flight movie, "Gone With The Wind".
"In the case of loss of cabin pressure, an air mask will drop from the overhead above your seat. Place the mask over your mouth and nose then slip the band over your head. If you are traveling with others or children, please make sure your own mask is secure before helping others. If you are traveling with more than one child, please select the one with the most potential and help them first."
"Welcome to McCarran International airport in Lost Wages, Nevada. If you enjoyed your flight and our service, your Flight Attendants today were Vivian, Debra, Jane and Carl.
If you did not enjoy our service, your Flight Attendants today were Inga, Gertrude, Hortense and Fritz."
Little things such as some levity like this during the flight were an unexpected pleasure that had everyone on the flight in a good mood.
Now, the flight back to Providence on USAirways was another story entirely.