Yeesh, what a mess. I admit if I genuinely thought someone had spit in my sandwich, I’d be pretty irate, too. But trying to tear down a Burger King stick by stick is *not* how you handle it, LOL.
On a somewhat related note, the company I used to work for was near a Burger King in a rather iffy area. Man, the crap the employees had to deal with on a daily basis. Homeless guys bringing in scavenged paint buckets to fill up with ice from the drink fountain, lowlifes trying to scam free food with orders that were never right, etc.
On an altogether unrelated note, I wonder what the perp in the story was majoring in at that college? Hopefully not customer service. :-)
Maybe she thought she saw Jesse Jackson working the line?