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Pa. lawsuit: Rental firm spies on users (Aaron's Rentals)
ajc.com ^ | 5-3-11 | JOE MANDAK

Posted on 05/03/2011 10:44:02 AM PDT by rawhide

A major furniture rental chain has software on its computers that lets it track the keystrokes,screenshots and even webcam images of customers while they use the devices at home, according to a lawsuit filed Tuesday.

The lawsuit was filed on behalf of a Wyoming couple who said they learned about the PC Rental Agent "device and/or software" inside the computer they rented last year when an Aaron's Inc. store manager in Casper came to their home on Dec. 22.

The manager tried to repossess the computer because he mistakenly believed the couple hadn't finished paying for it, the couple said. Brian Byrd, 26, said the manager showed him a picture of Byrd using the computer — taken by the computer's webcam. The image was shot with the help of spying software...

The lawsuit says the store manager told the Byrds "that he was not supposed to disclose that Aaron's had the photograph." Byrd said he believes the store manager "was just trying to throw his weight around and get an easy repossession."

Byrd and his 24-year-old wife, Crystal, said they paid two monthly installments of $156 for the laptop computer before deciding it made financial sense to make a final $900 payment to own the computer outright.

The couple had a signed receipt but later learned an employee who took their final cash payment was suspected of stealing customer payments, which is why the store manager believed they hadn't paid for the computer and came to repossess it.

PC Rental Agent includes components soldered into the computer's motherboard or otherwise physically attached to the PC's electronics, the lawsuit said. It therefore cannot be uninstalled and can only be deactivated using a wand.

The couple's attorney said Aaron's officials have told police they install the device on all their rental computers.

(Excerpt) Read more at ajc.com ...


TOPICS: Crime/Corruption; Miscellaneous
KEYWORDS: aarons; pc; rental; spyware
Oh-oh!
1 posted on 05/03/2011 10:44:11 AM PDT by rawhide
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To: rawhide

Just buy an I-mac if you want the picture deal. There’s a camera built right into the screen.


2 posted on 05/03/2011 10:47:06 AM PDT by muawiyah
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To: rawhide

Just buy an I-mac if you want the picture deal. There’s a camera built right into the screen.


3 posted on 05/03/2011 10:47:09 AM PDT by muawiyah
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To: muawiyah

Does it double post too?

j/k


4 posted on 05/03/2011 10:55:29 AM PDT by Crim (Palin / West '12)
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To: rawhide

Anything that hurts crooks like Aaron’s is OK by me.


5 posted on 05/03/2011 11:02:46 AM PDT by Emperor Palpatine (One of these days, Alice....one of these days.....POW!! Right in the kisser!!!!)
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To: rawhide

Not long ago a school district in PA was caught doing the same thing to PC’s issued to students. I think it ended up costing them a bunch of money. Here’s hoping Aaron’s has to give up a bundle. This is outrageous.


6 posted on 05/03/2011 11:04:16 AM PDT by vette6387 (Enough Already!)
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To: rawhide

Federal wiretapping laws much?


7 posted on 05/03/2011 11:10:49 AM PDT by MeganC (NO WAR FOR OIL! ........except when a Democrat's in charge.)
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8 posted on 05/03/2011 11:18:45 AM PDT by TheOldLady (Almost as evil as the Freeper Criminal Mastermind)
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To: rawhide

I like this part...”PC Rental Agent includes components soldered into the computer’s motherboard or otherwise physically attached to the PC’s electronics, the lawsuit said. It therefore cannot be uninstalled and can only be deactivated using a wand”

Which is what Mr Byrd was waving in front of the camera...hoping to get Mrs. Byrds attention


9 posted on 05/03/2011 11:22:19 AM PDT by BubbaJunebug
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To: rawhide
"rent to own" is such a horrendously stupid use of money that I am amzed these people stay in business.

Hmmmm I can get it toaday at a rent to own store and be paying for it for a year or I can wait three months and buy my own better version.

I know it's not illegal to take advantage of the stupid but sometimes I feel it should be. At least force these places to honestly lay out the cost of the goods.

10 posted on 05/03/2011 11:43:23 AM PDT by John O (God Save America (Please))
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To: John O

Amazed. Today.

Some day I’m going to learn how to type.


11 posted on 05/03/2011 11:44:44 AM PDT by John O (God Save America (Please))
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To: John O

N prblm.


12 posted on 05/03/2011 11:56:41 AM PDT by rawhide
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To: John O
"rent to own" is such a horrendously stupid use of money

I've lost respect for Troy Aikman and the Hulkster for shilling for the scam.

Next to buying and using cocaine,renting furniture has to be one of the poorest money management options available. You can get a refurbished laptop at Micro Center for under $300. Desktops even cheaper. Rent-to-owning a computer for a over a grand certainly qualifies you as trailer trash.

13 posted on 05/03/2011 2:14:27 PM PDT by Minn
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