I love my cable service, Cable One. I’ve had their package of 10Mbps Internet, Cable TV and Cable Phone for a couple or three years now, and it’s actually a better picture than either DirecTV or Dish.
I just scheduled installation of their new 50Mbps upgrade, and my monthly bill will drop by about $50. The cap is 100GB per month, and I have to maintain a one year contract each year, but that’s OK with me.
The employees are fabulously friendly, helpful, and dedicated. I have no complaints, but when I do have a problem, they usually have a repairman out here the same day, or the next day at the latest.
(I’m almost salivating at the thought of having 50Mbps Internet. That’s more than 6MB/sec. When I first started using the Internet, I was lucky if I got 6KB/sec.)
The cap is intended to prevent you from using streaming services to excess. Be careful. If you stream movies, download movies to iTunes etc, you could hit the cap and get smacked with overages. I oppose the cap. And I only wish I could get that speed! Cable is much slower in my neck of the woods and yet I live in perhaps the richest “cable district” in America (cable company I have serves Beverly Hills, Brentwood, Bel Air, Santa Monica, West Hollywood, Encino, Sherman Oaks, Venice, Malibu etc...100,000+ high income homes, yet perhaps the worst cable offerings in the country. Slow, expensive, old technology. If I had the monopoly on this cable district I would be stinking filthy rich and would still be able to provide excellent service, and I would have ran the phone company out of town, but the people who ran it were incompetent crooks (formerly Adelphia) who refused to invest in technology and the new owners are not much better)).
If they are allowed to involuntarily cap ( sounds like you volunteered to cap for a lower bill, that is fair long as you know the deal) they should be forced to deregulate the last mile and open it to competition.
I do not now where you are at, but CableOne service here in Roswell New Mexico sucks and customer service is worthless. After 22 years I just dropped there service here last month, sixty bucks for basic cable is a rip off as far as I am concerned.
I am now getting local channels over the air with an inside antenna. Picture quality is much better, but selection is very limited. I do miss Fox News, A&E and The History channels, but not enough to justify there price.