When USAA expanded their coverage to include enlisted, they had a huge expansion of members. We’ve been with almost 40 years.
Now with their expansion to every Tom, Dick and Harry...nothing special...just like any other insurance company...although when I call them and give them my 6 digit member number they do in fact change their attitudes....and thank me...I had a hail claim not long ago and some punk out of their Orlando office, although not rude was being a jackass...I called the San Antonio office the next day and got that straightened out quickly. I didn't mind when they expanded to Senior NCO's...thought that was a good move...but this latest I see no reason for....will drive up the costs for everyone as their losses have to be greater with insuring a bunch of younger drivers....Frankly all the money I have paid in over the years....seems like they ought to give it to us original members free once we hit the 40 year mark...