Dump ‘em...
They need to retool. They do and have done a decent job for me. Has to be cost effective and self sufficient, though.
My wife and I discussed it and we could start doing all bill paying on line and probably save ourselves money and lower our security risks. We are prepared to do this.
However, there are still a lot of people who don't have a computer or online access or wouldn't be able to figure out how to pay bills on line.