Why?
What action?
She consumed store merchandise and attempted to leave without paying for it. Everywhere else, it’s called shoplifting.
Take away the sobbing, the baby and the victim status of a “veteran” and you’ve got a shoplifter.
The store was 100% within their legal rights to call the police.
If it were MY establishment, however, I would give the couple the benefit of a doubt, accept the money they offered and avoid all this BS. No harm, no foul.
I guess our society just can't digest that kind of reaction anymore.
—The store was 100% within their legal rights to call the police.—
Yes they were!
Doesn’t mean they should have, though.
Nor am I suggesting they shouldn’t have. ;-)