[Paleo Conservative]

In Australia retailers are blaming the internet. Customers come in, look at a product and then go home to order it on the internet at cheaper prices, as the internet seller doesn’t have to cover wages, rent etc.

My feeling is that if you need to see merchandise in person before buying, you need to by from from a retailer not a web site.

[dog breath]

Salesmanship might correct some of that problem. If a good salesperson explains that here you can get service and inspect the merchandise it blunts the internet appeal. Everybody has some horror story of something they purchased by computer. A really good salesperson can also make the experience of buying enjoyable and convince the consumer that this local business is worth supporting. A great sales approach will have them feel like they are doing a fabulous thing supporting their community and country while making their life easier. Maybe they need more sales training in the UK.

[jocon307]

“....you need to by from from a retailer not a web site. “

I would generally agree with that. Plus I’m impatient so if I went somewhere to look at something I’d probably just buy it.

But I am also not the biggest bargain hunter either.

This year I had ZERO Christmas spirit and so started my shopping very late. I did almost all my shopping in actual stores.