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Posted on 01/06/2012 2:48:42 PM PST by jimbo123
The Forbes article that the CEO was responding to:
Why Best Buy is Going out of Business...Gradually
Larry Downes
TECH | 1/02/2012 @ 12:54AM |2,208,385 views
http://www.forbes.com/sites/larrydownes/2012/01/02/why-best-buy-is-going-out-of-business-gradually/
Your post is worthless without pictures.
I found out the Big Scam at Best Buy is buying a laptop. Unless you ask for a “bare bones” system, they will hand you a unit that has a couple of crapware programs pre-loaded so they can charge you another $100 or $200 at checkout.
When I was a kid we would drive by the first Best Buy off of old Highway 12 near Target. It was just a double wide trailer back then. Even if they do go bankrupt, it was one hell of a run.
Never had a bad experience at Best Buy. Internet shopping is doing them in. Chiselers & cheapskates will checkout the item at Best Buy then buy it for less on line and avoid sales tax.
You must be thinking of walmart
But I decided to check the Apple store, as well. They had that same 2 TB disk for $200. So, I went to buy it. But, when the Apple woman scanned it with her iPod Touch, it came up priced at $250. So, she went into the back room to check. A couple of minutes later she emerged and said that it was indeed $250, but since it was mis-marked, they were knocking off $50 for me. That's a dime a gigabyte.
Shopping at the Apple store is a much nicer experience than at Best Buy. The selection isn't as big, but all the stuff is demoable by the customer. E.g., if you want to see how Firefox runs on a Mac Book Pro, you just download it and install it. When you walk away, the system you modified automatically reverts to its original state.
And, while the Apple sales staff isn't perfect, they are much more knowledgeable than the Best Buy staff.
“The uslesssslug sitting by the front door eyeballing me when I come in——”
—
That “slug” is doing what he/she is paid to do.
Better than being on unemployment or welfare.
I’ve had nothing but good experiences when I visit the Harrisburg, Pa store. They are always helpful and nice to me.
But who goes to Walmart for the service?
disappointed people
Yeah, we're not taxed enough.< /sarc >
That's because CC fired their best employees. They quickly went downhill after that.
Once the bean counters take over any company is doomed.
Truth is, I'm one of those guys that does just the opposite of what other posters are saying. I do my research on the Internet to get an idea of what specs and price range I'm looking at and then I just go to Best Buy and purchase.
I'm technically savvy enough that the only service I need from them is “do you have it in stock?”
Even though they are a chain, I like to support brick and mortar businesses. Same as when I buy a gun. I know when I'm paying 10-20% more than if I purchased on-line but I like to support the small local guys.
(Additionally, I'm kind of an "instant gratification" kind of guy.)
Old joke. Guy retired and moved to Fla. and turned the store over to his son. He came back in the summer and went over to the store. There was a closed sign on the door. He went in and ask son why the store was closed.
Son says he’s taking inventory.
What’s inventory?
We count what we have in the store so we know if we are making a profit or loss.
Old guy slams two dollars on the counter and says this is what I had when I started this store. Everything you see is profit. Now OPEN THE DAMN STORE!!
Count me as a chiseler and a cheapskate. My modus operandi is going into Barnes & Noble, browsing, finding a book I might want to buy, sitting down and reading the first couple of pages and then going home to buy it on my Kindle. I figure they owe it to me for all of the books I used to buy there.
Personally, I’ve never had a bad experience buying from Best Buy.
In 2003 I had an older TV; a Zenith console that I inherited from my father. But after I moved, the TV lost sound but it still had a beautiful picture.
I went to Best Buy to shop for a new TV. At the time flat screens and HD TV’s were quite pricy but tube TVs were still available and pretty cheap. So I was in a quandary: buy an expensive flat screen that I couldn’t really afford at the time or buy a tube TV that was already obsolete? This was also around the time that TV stations were going digital and there was a lot of confusion on whether old sets would still work.
When the Best Buy sales associate came to help me, which was very soon after I had started browsing, I asked a lot of questions about HDTV’s and the digital change over, etc. Then I told him about my current TV. He said, “So it still has a great picture but just no sound?” “Yes”. Then he did something that shocked me. He told me that it wasn’t worth the money to buy another tube TV no matter how cheap they were and as far as flat screen HDTV’s, he told me to hold off as the price would be coming down dramatically in another year or two and after confirming I had cable TV, he reassured me that my old TV would still work with the cable box. He also said that old Zenith was a good set and if it still had a good picture, it should last me at least a few more years.
He suggested that, if I didn’t already have one, that for about $50 or less I could buy a decent compact stereo and plug an RCA cable from that into my TV and that should solve the sound problem. He said that when I was ready to buy a new TV and could afford what I really wanted, that little stereo would still be a good for another room.
And he was right. It worked like a charm and in fact the sound from the TV through that compact stereo was better than what I got from the TV before and when I got a hand me down TV, still a tube but not a dinosaur console set; I used that little compact stereo in my office at work for years and still use it today.
I went to the Best Buy that day thinking I’d be buying a new TV. But the salesman, rather than going for the high pressure sale which he might have made, actually gave me some good “sound” advice.
I’ve bought two laptops and other computer peripherals like a wireless router and cable modem and a front loading washer and dryer from Best Buy and was very satisfied with my purchases.
When I went to Best Buy about a month ago to look at a flat screen TV, now that I’m ready to buy one : ), I was interested in the Sony Google TV. The young guy who helped me was very honest about its compatibility problems and short comings but at the same time didn’t try to “up sell” me a more expensive TV. We chatted for well over a half hour and I never felt like he was pressuring me to buy something and in fact he suggested I wait a few months. I didn’t buy a TV that day but after going to a few other stores like HHGregg and Wal-Mart that really left me cold and unimpressed with their disinterest in my business and sales persons (if I could even find one to help me) or who had no idea about what they were selling, I’m really leaning toward going back to Best Buy.
Ever since BB had that Happy Mozlim Holiday whatever greeting on their sales flyer before Thanksgiving one year, they’re dead to me.
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