I sent ProFlowers an e-mail yesterday to protest their decision to pull out of Rush’s show. I pointed out that unlike most of the people who were complaining about Rush, I was an actual customer with an active purchase history. I had purchased from them partly because I wanted to support the talk radio shows I listened to. But that was ending as of now because of their decision.
They replied with a generic, canned answer saying that they advertise in a variety of markets, that the opinions of the talk hosts don’t reflect theirs, and that they just want to “delight” their customers, blah, blah, blah.
I just emailed customer service at Pro Flowers demanding a refund for my Valentines day purchase. I told them I had been too busy to “rush” my refund request sooner.