Posted on 03/23/2012 12:06:48 PM PDT by US Navy Vet
For 51-year-old Faron Butler, the thing he cherished most after his daughter's death was being able to hear her voice.
"Every time I had a bad day or just wanted to listen to her I'd go through my old voicemails," Butler told ABCNews.com through tears. "I had one that I'd play over and over again. She'd be saying 'Daddy, I love you and I miss you.'"
He said he was shocked when a few weeks ago he went to hear that familiar voice, only to find out the voicemail had been erased
(Excerpt) Read more at abcnews.go.com ...
Tear jerker?
Crocodile tears, maybe.
My daughter was killed in an auto accident ten years ago. She had left a message on her phone answering machine, “Not home right now but will be soon, please leave your message”. I immediately disconnected the phone and keep it in a safe place. Every now and then I get it out and just listen to her voice. Her son who was ten at the time is so glad I kept it - said it’s getting harder and harder to remember what his mom’s voice sounded like. It is sad to lose a kiddo but I will see her in heaven again one day, as will her son.
I suggest you have them converted to DVD because the information stored on the tape degrades over time.
No.. it doesn`t. But he lost a child.. how about you cut him a bit of slack?
“But Butler, ...said compensation isn’t enough. He’s hired attorney Chris Crew to file a negligence suit against the company, demanding them to tap into archives and retrieve the voicemails.”
Seems like a number of FReepers didn’t read the whole story.
He’s suing the company to force them to try to retrieve the messages. It’s not just about $.
And it also says that the girl’s sister used to listen to messages too.
He was foolish not to copy the messages, but I feel really sorry for him.
I feel terrible for you.
You make me want to start saving messages from my folks now, while they’re still alive.
Cut him some slack?
After suing people for his stupidity/negligence?
No.
My sympathy ends when he tries to spread his pain to others via lawyers and the courts.
Two wrongs don’t make a right.
Burnable CDs and DVDs die over time as well.
To really keep them indefinitely you have to make several copies and then copy those again every few years over and over to be sure. Along the way formats also become obsolete so you have to move them forward to the latest and greatest whatever it is...
The voice mail system would have had links to all of the messages he had stored. You're not having to go digging through multiple backups. You go to one back up of the Voice mail system prior to the date he lost his records and you retrieve them from there.
They would certainly have a current back up system in case of system failure. How long they keep backups is questionable, but I bet they have one.
They would have had “links”?
And they “certainly” would have made backup copies too...
Well maybe. Maybe not.
Many systems like this simply use redundancy. Systems that run in parallel and if one goes down another takes over that has a mirror of all the data. You issue a command to delete data and that data is deleted by all the machines at the same time - data gone.
Now lets say they did do backups beyond redundancy. In systems like this if they do have backups they are for recovery due to a major failure, not recovering a tiny isolated piece of data. In the event of failure they restore the entire system from a backup or backups. Without restoring the entire system they often don’t have access to individual records.
And last but not least. The man should have contacted the CEO or other high level person in a position of power in the company and told them his story and see what they could do about it if anything. Instead he went the lawyer route. Lawyers are weapons of mass destruction as far as I’m concerned. Any goodwill or willing to help is done at that point.
The guy changed his messaging services. That ALWAYS results in loss of existing data ... the service provider failed to make that clear, and the customer failed to assure data he wanted saved was saved.
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