I should add that people can get very repetitive when they get shaken up - keep saying or asking the same thing - they can’t remember the answer - not always a sign of head injury but can be.
Police officers ought to be familiar with drivers in MVAs clinging to the phone and being slow.
Everyone in this situation handled it badly including the Geico rep - the police officers went over the line to criminal behavior.
It sort of struck me because of the Martin-Zimmerman case - the consequences of escalation even if you are the opposite of a young black man.
Seeing officers act like this...I have lost the automatic trust I had from them in an emergency.
My sister was in an accident recently and it was not her fault. It was obvious and there were witnesses who pulled over to verify what happened. The cops treated her like dirt and scared the heck out of her. She said it was more frightening dealing with the police officers than the accident. She really thinks the cops were insane or possessed. They really creeped her out.