I actually began boycotting Penney’s in 2009. I received a notice from GE Bank (backer for the JCP credit card) that they were going to raise my interest rate. I could opt out of that rise, but then my credit card would be inactivated. The JCP credit card was the first credit type card I got as an adult (in ‘85) and I had never been late on a payment. I opted out of the interest rate rise, and they informed me I would no longer be able to use my JCP card. Really? This is how you treat customers? Bye. Good riddance as far as I’m concerned.
The whole GE Bank thing has turned me off of many retailers. Any time that GE takes over the management of the store name credit card, I cancel the card. I used to have everything set to pay off the entire balance on the due date - a fire and forget type of financial managment. GE does not offer that option, so you only find out when you get a late payment of $35 tacked onto your bill.
Then I tried to get into the practice of coming right home and paying the bill, Site does not allow you to pay a bill that has a ZERO balance. Had to watch it like a hawk - so much for technology making our lives easier.
So far I have had to cancel:
JC Penney
Home Depot
Lowes
Target - although target now has their own debit card
Kolhs