OK, here’s what she needs - contact lenses, a bit of eye make-up, much better lip gloss and to re-apply it regularly, and a wardrobe of great earrings. Loose the little gold balls. I haven’t reviewed her wardrobe but maybe she should buy some videos from What Not to Wear.
Oh, and definitely eye brow pencil. Ok, I’m done. Although I’m having fun and may review her images and come back with more specific wardrobe advise.