I loathe taking my car to a dealership. I have a local guy who has worked on my cars 20+ years. Family business; his son is taking over for him, and his grandson is working there.
Dealerships will rip you off. They don’t know you from Joe Dirt.
I’ve had good service from my Ford dealership.
I bought a brand new Chevy Nova many years ago. It never drove right and I took it back to the dealer several times and they couldn’t find anything wrong with it. The last time I put a few of my blond hairs in places that they would be disturbed if they actually were looking for what was wrong. They were still there.
I didn’t do anything about it and I drove that car for 11 years but no one but me could drive it, I just figured it out. I have only bought one more new car after that and now wouldn’t ever buy a new one.
Every dealership is different. Some are better than others. Under the circumstances the dealer should have installed a new clutch at no charge but they were under no obligation to buy back a three year old car as the owner apparently requested.
The dealer and service were great on the last new car I bought.
It was a Hornet Hatchback with a levi’s interior.
Nice, huh?
They suck but, driving like that for 20mins should not burn out a clutch.
My relationship with my Saturn dealership was practically like family (bought 5 new in ~15 years), and the fact that most of the people remained there when Saturn was thrown under the bus by GM and the government was the only reason I bought a Chevy truck, which a year and 36K miles later appears to be a winner... Of course, them practically giving them away a year ago helped too ;-)
We have GM trucks and Volvo cars in the family and the GM service has been routinely skanky and awful regardless of where we’ve had it done and the Volvo service has been first-rate both in California (Turner) and in Salt Lake City (Garff).
This is actually a long time tradition at GM dealers, especially chevrolet. (once had a new Vet that got beat up on its first visit)
This story is not only a perfect reflection of the whole Government Motors Obama coup, but a blueprint for everything Obamugabe does. Totally screw something up, blame someone else for your mistakes, and then make the taxpayer foot the bill.