“A customer wants to buy $800 worth of your product so you kick her out and she gets tazered by the cops you called.”
A strange summary of the incident. You left out a few steps.
Your choice of conjunction, “so”, is misleading. Did you do that intentionally?
“So” means “for this reason”. They didn’t kick her out because she wanted to buy $800 worth of stuff. They kicked her out because she wouldn’t stop taking pictures of other customers. Oops, when I re-read the story, I saw that she supposedly took VIDEO of other customers. That happens to be illegal in NH unless she got their permission. But they only asked her to leave.
I’ve taken pictures of stuff in that store. The staff asked me to make sure there were no customers in the pictures. They were polite about it. They didn’t ask me to leave.
So I suspect this woman did SOMETHING fairly extreme to get banned from the store... a heck of a lot more than wanting to buy $800 worth of stuff.
Then she came back 2 days later. Then she wouldn’t leave when the manager asked her to leave. Then she wouldn’t leave when the police asked her to leave. Wouldn’t leave when the police said they’d arrest her if she stayed. Argued with the police for 15 minutes. At some point she was actually under arrest, and she STILL put up a fight.
I don’t know what went wrong here. Maybe she didn’t understand English very well. Maybe she lost control of her temper. Maybe she took a swing at an officer. Maybe she’s blameless, maybe not. I hope she gets a sensible judge.
I don’t see any evidence that the store staff or manager behaved like some kind of evil ogres. You keep suggesting that they are racist, or anti-foreigner, but I’ve seen them bend over backwards to accommodate people of every sort.
I think your preconceptions are leading you to bend the story to fit an agenda. And I DON’T think you are funny.
When she came back to the store that was to pick up 2 more i-phones ~ that she’d purchased over the internet ~ see: http://store.apple.com/us/browse/home/shop_iphone ~ where it says ‘buy online, pick up in store’ ~ http://www.apple.com/retail/iphone/ should also bring you up to date on identification requirements at Apple ~ they ask! Reading through the Apple site i don’t see where she did anything wrong except to let the store manager know she saw his clerks selling other people more than 2 machines at a time. As i said, this is an Apple store, this is a typical Apple manager, it’s all about the warranty and i you get tazered for not buying into the Apple mystique, so what eh!