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To: Chuzzlewit

“I got a “search here” virus on my Firefox browser.. had to stop using it. “

The ‘cure’ for that problem is to ‘reset’ Firefox.

Go to ‘Help’ > ‘Trouble Shooting Information’ > ‘Reset Firefox’ (on the top right). Click it.

Firefox will reset to ‘default’ without losing your Bookmarks or saved passwords.

It will then create and ‘old Firefox’ folder on the desktop that you can either keep as a ‘backup’ or delete.

I deleted mine. (After all, that’s where the problem was in the first place)


33 posted on 03/11/2013 9:25:11 AM PDT by Bigh4u2 (Denial is the first requirement to be a liberal)
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To: Bigh4u2

thanks..

however, I uninstalled Firefox, then re-downloaded and the “search here” virus was still there. I did some research and my understanding is that it is extremely hard to remove that virus. I followed all the removal steps from several sites and it was still a no go.

unless the reset button accomplishes something that uninstalling does not. is that possible?


43 posted on 03/12/2013 7:45:36 AM PDT by Chuzzlewit
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To: Bigh4u2
Go to ‘Help’ > ‘Trouble Shooting Information’ > ‘Reset Firefox’ (on the top right)

What version are you running? I've got 9.0.1 running here and there is no such option that I can see.

49 posted on 03/18/2013 6:47:42 PM PDT by Utilizer
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