Best Buy is a “damaged brand”, in my opinion.
Yep, I agree. I've heard BB referred to as "Amazon's showroom", meaning people look at the stuff there, but buy online for less.
I like Best Buy and try to support them with all my major electronics purchases. I like to be able to go into one of their stores and physically handle and inspect what they're selling.
Best Buy is now price matching Amazon although many of these prices are only reflected on their website. The store will honor their website prices when making an in-store purchase. You have to let them know the price difference because they can't keep up with Amazon's constantly changing prices (their website does though).
The internet brought a lot of great advances into our lives but I believe killing off all the brick and mortar stores has not been one of them. I think the world will be a less enjoyable place when all of the Best Buys, Barnes and Nobles, etc. have shuttered their storefronts.