I have my insurance renewal coming up real soon at work.”
A lot of my doctor client patients have had a change in their benefits already in August or September. Never seen so many changes during the year as we have had this year, generally happens just beginning January 1 of the new year. Without exception all their co-pays have greatly increased, some as much as 60 per cent. Haven’t a clue about what has happened to their monthly premium costs. All thus far are covered under various relatively large employers across the state of Texas.
New benefits are on-line but they are very difficult to understand. Seems like most are based on the group size, from 1 to 50 employees and then over 50 employees.
Other thing I have noticed is that most everything has to be done on the internet or electronically now. Calls to customer service to resolve problems result in very long hold times so they are trimming their customer service staff.