That’s what the wife riding shotgun is supposed to do. (Can I say that word in NYC?)”””
I am betting that she was trying to deal with a screaming child.
Baby in a baby seat in the backseat. Baby maybe too young to know what’s going on. Wife probably in front. Even if in back with baby screaming, 911 takes priority.
I go cold and analytical in emergencies myself, and I don’t have much patience for women who can’t keep it together. Or the men, but they are fewer.