I live in New Castle County, Delaware. Today’s edition of the local newspaper, “The News Journal” has a front page story on this woman (above the fold.) She repeatedly failed to get through on the computer, then tried signing up over the phone. She spent hours waiting on hold on the phone, only to be told by two different representatives that they couldn’t help her because their computers had locked up. The tone of the story, however, makes it sound as thoufgh this is a brilliant success!
no gubmint program is ever a failure.
it just ‘underperforms’ due to being ‘underfunded’.