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Revealed: How a simple spelling error helped bring down $630 million Obamacare website
The Daily Mail ^ | 11-7-13 | David Martosko

Posted on 11/08/2013 2:40:34 AM PST by afraidfortherepublic

A spelling mistake in the words 'not recommended' on the Obamacare website led to the site going down, it was revealed today in internal notes from 'war room' meetings of experts scrabbling to breathe life into the shambolic operation.

The error limited the choices Obamacare shoppers were offered in October and often presented them with overpriced options.

Ultimately, at least some of the website's many outages were brought about by this simple typo, as technicians struggled to give the public an experience that mirrored President Obama's promises.

'In states where the federal government helps run these marketplaces, the average American will have more than 50 different plans to choose from, with different levels of coverage,' the president claimed during a September 26 speech in Largo, Maryland.

'And because insurance companies are competing against one another for your business, a lot of Americans will pay significantly less for their insurance than they do now.'

In large measure, that didn't happen. And a tech team met at least once per day in October to sort out this and hundreds of other technical problems with the ill-fated roll out.

(Excerpt) Read more at dailymail.co.uk ...


TOPICS: Business/Economy; Crime/Corruption; Government; News/Current Events
KEYWORDS: excuses; obamacare; website
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1 posted on 11/08/2013 2:40:34 AM PST by afraidfortherepublic
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To: afraidfortherepublic

Man, this thing is going to go all Fukushima on us.


2 posted on 11/08/2013 2:50:54 AM PST by Ken H (What happens on the internet, stays on the internet.)
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To: afraidfortherepublic

So when did say they’d have it going, by the end of November?


3 posted on 11/08/2013 2:52:40 AM PST by Ken H (What happens on the internet, stays on the internet.)
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To: afraidfortherepublic

I’m inferring that NotRecommended was a data field in the code. But someone had NotReccommended or some such misspelling elsewhere in the program.

I wonder why the compiler didn’t kick that out. Maybe two versions of the data element were defined.

This may seem amusing to the non-developer but most bugs are something along this line.


4 posted on 11/08/2013 2:53:57 AM PST by gitmo ( If your theology doesn't become your biography it's useless.)
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To: afraidfortherepublic

More than a spelling error. The entire notion of government control of health care is a grave error. Emphasis on the word grave. It kills physically, morally, spiritually.


5 posted on 11/08/2013 2:55:01 AM PST by SoFloFreeper
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A “typo” that’s taking the Country’s best & brightest two months to fix...


6 posted on 11/08/2013 2:55:30 AM PST by Gene Eric (Don't be a statist!)
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To: Gene Eric

Maybe these “best and brightest” realize that once this beast is working properly, their jobs will evaporate, so they are stretching things out just a bit.


7 posted on 11/08/2013 2:59:21 AM PST by Fresh Wind (The last remnants of the Old Republic have been swept away.)
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To: Ken H
by the end of November?

Yes, but I don't remember them specifying a year.

8 posted on 11/08/2013 3:02:02 AM PST by tbpiper
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To: Gene Eric

Exactly...

Kind of telling what DC considers ‘best & brightest’. Obviously not exactly the same as what flyover country thinks.


9 posted on 11/08/2013 3:05:31 AM PST by kcvl
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To: afraidfortherepublic

from The Daily Mail. We must be a constant source of entertainment for them.


10 posted on 11/08/2013 3:07:18 AM PST by ZinGirl (kids in college....can't afford a tagline right now)
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To: afraidfortherepublic

This doesn’t sound like what brought the site to its knees. This sounds like it caused the system to offer clients fewer health care plans than it should have.


11 posted on 11/08/2013 3:07:35 AM PST by gitmo ( If your theology doesn't become your biography it's useless.)
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To: afraidfortherepublic

12 posted on 11/08/2013 3:17:01 AM PST by afraidfortherepublic
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To: afraidfortherepublic
"...as technicians struggled to give the public an experience that mirrored President Obama's promises..."

I don't know. I think they mirrored his various 'promises' pretty well.

13 posted on 11/08/2013 3:21:49 AM PST by rlmorel ("A nation, despicable by its weakness, forfeits even the privilege of being neutral." A. Hamilton)
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To: ZinGirl

At least someone is reporting it!

Did you catch this part?
“Discussing the System for Electronic Rate and Form Filing (SERFF) that insurers must use to submit their plans through the government’s Health Insurance Oversight System (HIOS), they learned that the weekly updates of ‘certified’ plans would wipe out the entire database and force them to start from scratch.”

They must not have their copy of Databases for Dummies — how hard is it to design a data base update that does not wipe out the entire database??


14 posted on 11/08/2013 3:43:42 AM PST by AMDG&BVMH
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To: gitmo

” it caused the system to offer clients fewer health care plans than it should have.”

You are correct, but it was not just the typo doing that. Check this out. They are SUPPRESSING insurance plans that insurers have submitted to the market place! While promising more choices, ObamaScare is SUPPRESSING choices — not just by the requirements of the law itself and the thousands of pages of regulations, but by a suppression process! With computer experts doing the culling.

Not HHS deciding what to suppress, but computer experts??

WHO KNEW??

Here is is from the article:

” a project manager requested ‘a schedule to suppress/un-suppress’ insurance policies at least once per week.

“A decision was made that day, while millions of Americans were already trying – with little success – to use the website, to submit each Friday a ‘weekly suppression list’ of plans that should not have been included, with computer experts culling them over the weekend.

‘How many changes are we approving? Hundreds,’ according to the meeting notes.
. . .
“ the website was offering a dental provider’s plans even though they were supposed to be ‘suppressed’ from public view.
‘[W]e cannot independently confirm if they are suppressed or not,’ the war room heard, ‘and we do not know if the problem is wide-spread.’”

THEY DO NOT EVEN KNOW WHAT IS SUPPRESSED OR NOT!
This is a goat-screw. The “market place” is purposefully suppressing policies that the real market IS offering. And they don’t know which ones.

SHUT THE O’Scare “Market Place” down!


15 posted on 11/08/2013 3:59:44 AM PST by AMDG&BVMH
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To: Ken H

“So when did say they’d have it going, by the end of November?”

They say that MOST people will be able to sign on. Also no ‘end to end’ testing will be performed by Dec 1. Forget about the security problems being fixed, no commitment on Independent testing on security changes.


16 posted on 11/08/2013 4:03:31 AM PST by duckman (I'm part of the group pulling the wagon!)
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To: afraidfortherepublic
Revealed: How a simple spelling error helped bring down $630 million Obamacare website

Right. Sure. A "spelling error" is to blame. I believe that.

I also believe that a simple pronunciation error [accidently repeated dozens of times] led to the entire country incorrectly thinking that Obama LIED to them.

That's right folks, what the president was actually saying to us in all his Obamacare speeches was: "If you like the health insurance you have, you can't keep it, period."

His unfortunate, unintentional, multiple mispronunciations of the word "can't" resulted in an entire nation thinking that he had said "can".

So you see? It's all OUR fault for not understanding what he was REALLY saying. And, of course, criticizing him in any way for his inability to pronounce a common English contraction is, you guessed it, racist!

17 posted on 11/08/2013 4:33:31 AM PST by WayneS (No problem is so great that it cannot be made worse by a "progressive" solution.)
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To: gitmo
I’m inferring that NotRecommended was a data field in the code. But someone had NotReccommended or some such misspelling elsewhere in the program. I wonder why the compiler didn’t kick that out. Maybe two versions of the data element were defined. This may seem amusing to the non-developer but most bugs are something along this line.

Agreed - but...if that was the reason they would have a really fast fix. Must be 5 million lines that contain spelling errors - maybe they should open it in a Word document and run a spell checker....

18 posted on 11/08/2013 4:34:34 AM PST by trebb (Where in the the hell has my country gone?)
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To: tbpiper

You are correct. No year was specified.

My money’s on 2017.


19 posted on 11/08/2013 4:34:58 AM PST by WayneS (No problem is so great that it cannot be made worse by a "progressive" solution.)
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To: gitmo

Not all languages are compiled, they are interpreted during execution and symbolic references are not resolved until called.


20 posted on 11/08/2013 4:35:05 AM PST by Aevery_Freeman (Low-information voter (Def.) Too stupid to know, too lazy to care.)
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