[verga]

We use the EZ-pass when we go north to visit friends and family. Last July, my wife called the 800 number to make sure we had enough on account for the drive. The operator told us we had plenty. Hit the first one "call EZ-pass lights up. Make the call "yep you have enough." 3 Tolls later they decide the Chip is bad. They tell the wife we will make a note on the account to just charge you the tolls.

3 weeks later get the letters in the mail. Want to charge us fees, fines etc... to the tune of $500.00> Finally after about 20 calls we get it settled and new EZ- passes in the mail.

Their system stinks.

[Lonesome in Massachussets]

Yeah, I have mine attached to a credit card. (Same one I use for my $30/month to FR. Hint.) Anyway, we went up to Maine last summer and got an email from EZ-Pass warning us that we had less than the required minimum in our account. Seems that the expiration date on the credit card had passed, even though the account had been updated with a new card and expiration date. Got home with about $7.00 bucks in the account, but if it was close. Now I check the status of the account (and added another card) before I take any trips using it. (It stays in the house except on road trips.)