RE: So their suggestion/complaint box is broken. I wonder why?
Not trying to defend Healthcare.gov, but making an edittext box editable/writeable is just a matter of turning on a flag to “true”.
Try it again next month...
Of course it should be easy to fix this. But the fact that something as simple as an edit box ISN'T working just underscores the shoddy way this site is being assembled. Even worse, it suggests it's not being tested. Which begs the question, "if something so simple as an edit box isn't working, how can you trust the important stuff to work?" You know, stuff like security, financial reimbursement, etc.